Purchase
You will receive a confirmation email after the order has been placed. We will let you know when your product from Frinton Farm partners has been dispatched.
Please ensure that the email address is correct so that we can contact you for further details.
Damages and other concerns
Please inspect your order on delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item. We can evaluate the concern and take corrective action.
Product return
Products that have been returned intact and unopened, within seven working days will be eligible for a full refund. We need to be informed in writing on any returns and the cost of the same is borne by the client.
Refunds
We will notify you once we have inspected the return and confirm if the refund was approved. It could take a few days for your bank or credit card company to process and post the refund.
If product is returned, the refund will be processed as soon as possible, via the same payment method.
Delivery charges
Free delivery on orders over £40.
Order under £40, shipping charges of £5.99 will be applicable.
Price and payment
Product prices are inclusive of VAT, not delivery charges.
If for any reason the ordered products cannot be supplied, you will be informed as soon as possible and provided a full refund.
Reach out to us
Contact email: info@frintonfarms.com
